5 Steps to Attract More Customers to Your Online Business

Whether you own a stand-alone online store, a brand on an ecommerce platform or a website as an extension of your brick-and-mortar shop, maintaining a steady flow of customers can often be a challenge. As the number of internet users increases, the competition to get their attention gets fierce. Your potential customer may get easily distracted by rival brands employing the correct strategies to optimize their online store. So, do not fall behind in the race and win your customers with these 5 easy steps.

1. Add high-quality photos and videos

Photos are the key components of your online store. Make sure you have multiple images of the product from different angles. Use a good quality camera or phone for taking the shots. A white or black background works best if it does not clash with the product’s color. You can opt for some other neutral backdrop otherwise. It is also important to keep the lighting in mind while taking photos. Use diffused light instead of a bright flash. To further enhance your customers’ shopping experience, you can add videos of the product. Showing the product in motion makes it almost tangible, helping the buyer make that final purchase decision.

2. Reward your customers

Everyone love gifts! So whenever you offer something extra along with your product, that sure feels like a gift. Try to provide as much value to the customer as possible without affecting your profit margin. You can start a referral program to reward any new customer along with the referrer. You can also offer free samples or a discount coupon with every purchase. To ensure you make the sale, you can provide trial memberships, buy-one-get-one offers, or free shipping for a limited time.

3. Utilize social media

Thanks to social media, you can now connect to your customers without spending thousands on complex marketing tools. Leverage that power and interact with your audience regularly to build a customer base. You can easily repurpose your product images and share them on social media channels to redirect more people to the store. Apart from promoting your products, social media is an excellent tool for addressing the grievances of an irate buyer or expressing gratitude to a happy customer.

4. Online advertising is helpful

Ads are an excellent way to attract more visitors to your site. Google’s pay-per-click (PPC) form of advertising is one of the most popular ways to endorse your business. You can also go for search engines like Bing and Yahoo!, which are slightly less popular than Google but more budget-friendly. If you want to target a specific demographic, social media platforms can be helpful. These websites usually have a significant amount of data about a user, which allows brands to display heavily targeted ads.

5. Apply content marketing to establish authority

Establish your authority as an expert in your industry by creating engaging, informative content related to the products and services you offer. Content marketing via blogs and videos is the easiest way to do that. Make sure you post regularly and respond to the concerns your customers may face. Your website should see considerable traffic once users start frequenting it for regular product-related advice, tips, and tricks. This, in turn, increases the possibility of them converting into paying customers.

With so many brands already dominating the virtual world, it may seem a daunting task to operate your store successfully. But implementing the correct strategies will garner the traction needed to keep your business thriving. So, follow these 5 steps and attract more customers to your online business.

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Raj Shamani

Raj Shamani


200+Speeches in 26+Countries on Financial Freedom Investor: Startups, Stocks & Crypto