3 Ways UPI Transformed India’s Digital Payment Scenario

Raj Shamani
3 min readMay 30, 2023

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Image by Freepik

UPI, aka Unified Payment System, was launched by the National Payments Corporation of India (NPCI). It is a payment platform that is efficient and highly accessible to one and all. This payment portal has been a huge rage in India since its inception in 2016.

India is, at present, the fifth largest economy in the world. And globally, UPI is considered one of the most advanced payment systems based on active users along with volume and number of transactions. Let’s look at the ways it has changed the whole scenario of digital payment in India.

1. Reducing cash dependency

One of the primary impacts of UPI on India’s economy has been its pivotal role in promoting digital payments and reducing the country’s heavy reliance on cash transactions. UPI has simplified transferring money by enabling users to link their bank accounts to a single mobile application. With UPI, individuals can make instant peer-to-peer transfers, pay bills, make online purchases, and even conduct merchant transactions seamlessly.

This shift towards digital payments has resulted in several positive outcomes. Firstly, it has fostered financial inclusion by bringing a huge number of people who had no bank account in the first place, under the same umbrella. Secondly, the reduced reliance on cash has curtailed issues related to corruption. Every digital payment leaves a trail somewhere. Therefore all payments can be traced back.

2. Empowering small businesses

UPI has played a transformative role in empowering small businesses and micro-enterprises, which form the backbone of India’s economy. Previously, these businesses faced challenges accepting digital payments due to high transaction costs and lack of infrastructure. However, UPI’s low-cost transactions and user-friendly nature have opened up new avenues for small businesses to participate in the digital economy.

The availability of QR codes and UPI-enabled apps has made it easier for merchants to receive payments, leading to increased sales and improved cash flow. Moreover, UPI has led to instant payments no matter how small the amount is. This has expanded their market reach while improving efficiency. This empowerment has also contributed to job creation and overall economic development.

3. Encouraging financial innovation

UPI’s introduction in the Indian financial ecosystem has fueled a wave of innovation, encouraging the growth of fintech startups. The availability of UPI as a secure and reliable payment infrastructure has helped entrepreneurs develop innovative solutions in the financial technology space.

Several fintech startups have leveraged UPI to introduce various services, including digital lending, personal finance management, and more.

We could all feel how critical digital transactions were during the pandemic. The whole country needed to opt for a cashless payment method. By 2025, India’s digital payments industry has been estimated to grow by 300%. And we only hope the path is only upward and forward from here.

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Raj Shamani
Raj Shamani

Written by Raj Shamani

200+Speeches in 26+Countries on Financial Freedom Investor: Startups, Stocks & Crypto

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